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| MarketplaceCanadian Tire MastercardPosted on January 30, 2010. If you get a Canadian Tire Mastercard? Wondering how you'll be treated once you have the card? How does Canadian Tire treat their customers? NO !!!!! Please do not get one from Canadian Tire! Get in Citibank or anywhere else, but Canadian Tire.
Why? If somehow a payment is late (as sometimes happens to the best of us) rude people calling your home, work and cell twice a day. It does not matter if it's your first time being late, you have perfect credit, you may have spent tens of thousands of dollars at Canadian Tire. They will call and call and ... I am not exaggerating.
My father was a Canadian Tire MasterCard for over 30 years, paying every bill on time and does not carry a balance as he did every bill he has ever received. He is proud not even have mortgages on the houses he has owned for over 40 years.
My father is almost 80, and by mistake he wrote a check for Canadian Tire on an old checkbook for an account is closed. (It may have just picked up a book in the old check desk drawer). A week later, he had a heart attack, and Canadian Tire began to call home.
The check amount was the balance due? $ 58. Fifty-eight dollars.
I told them the situation and if they were to send something in writing, I will take the bank to understand why the check bounced, seeing that my father has a lot of money in the bank and n 'There was no apparent reason that he recover. I said it would probably take a week that my father was not able to even get out of bed, and I have found that I was able to be allowed to participate in its affairs Financial.
They called the house twice a day in spite of this explanation. The check was written on August 3, and it is now August 17. Without exception, every person to call my parents at home was tough and insisted on speaking to my father. Keep in mind this is over 58 dollars and the bill has been about 2 weeks late.
I spoke to a supervisor, explaining the situation. He said he was mortified at how Canadian Tire has been treating us. In 19 years working for Canadian Tire, he had never seen such outrageous treatment of such an excellent customer - especially when the client is now seriously ill. He promised to end appeals and apologies.
That night the calls began again. Even brutal treatment. She did not read the notes on the record as I requested. In fact, she said there was "No notes" in his file on the discussion I had with the supervisor. She kept telling me to put my father on the phone. My father, who is bedridden and oxygen.
I told him to put a supervisor on the phone and waited for 5 minutes. The supervisor came on the phone and immediately began to apologize to me .... but the damage is already done.
Please: put your hard earned money in good hands of another company. Not with Canadian Tire.
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